Can you keep playing when the game’s not fair? | Contributor

Filed on 18. Mar, 2014 in Contributors

Can you keep playing when the game’s not fair? | Contributor

By Mike Cook Courtesy to The Bellingham Business Journal As a manager, especially a manager of younger employees, one thing I encourage you to be on the lookout for are occasions that attack the confidence of the your less-experienced people. No doubt you can remember your own baptisms by fire, when in your earlier years [...]

Confidence is gained and lost, but can it be lent? | Contributor

Filed on 04. Mar, 2014 in Contributors

Confidence is gained and lost, but can it be lent? | Contributor

By Mike Cook Courtesy to The Bellingham Business Journal How important is confidence in the workplace? What role does it play in employee engagement? If you are at all curious about what factors impact performance, you must have asked yourself questions like these: Why do people of equal skills consistently have different outcome? Why do [...]

Hire the right people for the right assignment | Contributor

Filed on 18. Feb, 2014 in Contributors

Hire the right people for the right assignment | Contributor

By Mike Cook Courtesy to The Bellingham Business Journal “Human development, if not nurtured, eventually leads to frustration and sadness. And those are not performance boosters.” —Paul Zak, director of the Center for Neuroeconomics Studies at Claremont Graduate University I am going to start today with a short true story. Back around spring 1992 I [...]

Knowing copyright rules on the Web | Contributor

Filed on 05. Feb, 2014 in Contributors

Knowing copyright rules on the Web | Contributor

By Patti Rowlson Courtesy to The Bellingham Business Journal Where did the images on your website or blog come from? If your answer is “I don’t know,” or “we copied them from Google,” then you are at risk of being sued for copyright infringement. This is a legal process that can cost your business hundreds [...]

Setting expectations in high-stakes business culture | Contributor

Filed on 04. Feb, 2014 in Contributors

Setting expectations in high-stakes business culture | Contributor

By Mike Cook Courtesy to The Bellingham Business Journal If you are a sports fan, and I am one, you know that fans love to pose hypothetical questions as part of their dialogues. It is a benign way to pass the time between actual sporting events that proves absolutely nothing. But that is the nature [...]

Invest wisely to pick the right employees | Contributor

Filed on 22. Jan, 2014 in Contributors

Invest wisely to pick the right employees | Contributor

By Mike Cook Courtesy to The Bellingham Business Journal The January-February issue of Harvard Business Review features “A Great Place to Work” as its primary theme. After reading an article about Netflix, I was most taken by several comments recommending the kinds of people to bring into your company. Patty McCord, a former Netflix chief [...]

5 tips for hiring the right marketing partner | Contributor

Filed on 08. Jan, 2014 in Contributors

5 tips for hiring the right marketing partner | Contributor

By Patti Rowlson Courtesy to The Bellingham Business Journal So, you’ve been thinking about hiring a marketing firm, publicist or social-media manager for your business, but you don’t know where to start or how to compare options. This month’s article is just for you. Selecting the right partner is an important decision. You’ll want to [...]

Lessons in engagement, service and sausage | Contributor

Filed on 07. Jan, 2014 in Contributors

Lessons in engagement, service and sausage | Contributor

By Mike Cook Courtesy to The Bellingham Business Journal If you are someone like me who writes a blog and works hard to keep the material fresh and frequent, one thought that creeps in from time to time is this: “Eventually I am going to run out of things to write about.” Fortunately, for me, [...]

The Kaizen way to employee engagement | Contributor

Filed on 05. Jan, 2014 in Contributors

The Kaizen way to employee engagement | Contributor

By Collin McLoughlin Courtesy to The Bellingham Business Journal Imagine for a moment a workplace where every single employee, from the president to the janitor, was thrilled to be at work and excited to tackle today’s challenges. This is not some idealized dream, it is accomplishable by changing the way we approach employee engagement. Today, more [...]

Year’s End Money Matters: Durable power of attorney

Filed on 11. Dec, 2013 in Contributors

By Erin Eddins Courtesy to The Bellingham Business Journal A durable power of attorney (DPOA) is a valuable tool for almost everyone. It ensures the continuity of your financial affairs if you become incapacitated. It’s best to prepare your DPOA in advance, even though you may never need it, but there are a few caveats to keep [...]

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IFRoZSBKb3VybmFsPC9saT48L3VsPg==