Emotional intelligence and employee engagement

Filed on 21. Sep, 2016 in Business Toolkit, Contributors

By Mike Cook For the Bellingham Business Journal If I address a room full of today’s business owners or HR Directors and ask the question, “How many of you are having trouble finding good people to hire these days?”, virtually every person in the room will raise their hand. And these people are not wrong. [...]

Stuck with low employee engagement? Maybe you have a culture of shame

Filed on 07. Sep, 2016 in Business Toolkit, Contributors

Stuck with low employee engagement? Maybe you have a culture of shame

By Mike Cook For The Bellingham Business Journal My first introduction to the shaming practices in the workplace took place in 1973, the first year after I left graduate school. I had noticed a trend in the promotion history within a certain department and spoke to my boss about it. He suggested I do further [...]

Good employees are made, not found

Filed on 23. Aug, 2016 in Business Toolkit, Contributors

Good employees are made, not found

By Mike Cook For the Bellingham Business Journal If I ask a room full of mid-size (15 or more employees) business owners “What is the most common mistake you make when dealing with employees?” they will invariably say, “Holding on to underperforming employees too long!” If I ask that same room full of mid-size business [...]

How to build up your employees’ confidence

Filed on 09. Aug, 2016 in Business Toolkit, Contributors

How to build up your employees’ confidence

By Mike Cook For the Bellingham Business Journal If you are a manager or employer faced with an underperforming employee how often do you consider lack of confidence as the source of the performance issue? Some studies indicate that confidence is virtually as important as ability when it comes to sustained performance. For the most [...]

Are You a Good Employee?

Filed on 26. Jul, 2016 in Business Toolkit, Contributors

Are You a Good Employee?

By Mike Cook For the Bellingham Business Journal If you read this column with any regularity you know my focus is on improving the quality of management in our places of work. You’ve also quite possibly seen me quote statistics that show the level of employee engagement in most places of work is tragically low. [...]

The dos and don’ts of writing a resume

Filed on 12. Jul, 2016 in Business Toolkit, Contributors

The dos and don’ts of writing a resume

By Mike Cook For the Bellingham Business Journal For a while now I’ve had an itch that my writing hasn’t been able to scratch, and here’s what it is: the language people use when putting together resumes! Maybe you recognize immediately what I am talking about. As soon as I get past reading the name [...]

It’s never ‘just business’: business is now more personal than never

Filed on 21. Jun, 2016 in Business Toolkit, Contributors

It’s never ‘just business’: business is now more personal than never

By Mike Cook Special to The Bellingham Business Journal We’ve all heard it said, maybe it has been said to us, maybe we have been the one speaking the words. “Don’t take it personally, it’s just business!” Honestly, did the words ever seem true to you? I doubt it, unless of course it was you [...]

Why most promotions fail

Filed on 07. Jun, 2016 in Business Toolkit, Contributors

Why most promotions fail

By Mike Cook For The Bellingham Business Journal Every two weeks I sit down, most often without a topic in mind, and peruse Business Insider or the New York Times or one of the many other publications that reports on business. It never fails: Within minutes I come across an article reporting on some company, [...]

Don’t let a bad apple spoil a good employee’s day

Filed on 24. May, 2016 in Business Toolkit, Contributors

Don’t let a bad apple spoil a good employee’s day

By Mike Cook For the Bellingham Business Journal Today I am writing about a pretty basic topic, nothing earth shattering but still worthy of review. Over the years I have been away from direct management of my own business I have taken to teaching MBA students and working as a coach for mid-size business owners. [...]

What’s the point of purpose?

Filed on 10. May, 2016 in Business Toolkit, Contributors

What’s the point of purpose?

By Mike Cook  For The Bellingham Business Journal Who among us hasn’t been there? On a given day we wake up and realize our life, our career, maybe the company we are working for, or own, has become too transactional. The creativity is minimal, the inspiration is absent, the evidence of task focus and attention [...]

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IFRoZSBKb3VybmFsPC9saT48L3VsPg==