Talking about leadership vs. actual leadership

Filed on 28. Feb, 2017 in Business Toolkit, Contributors

Talking about leadership vs. actual leadership

By Mike Cook  For the Bellingham Business Journal This summer I’ll be teaching course 524 to students in the evening MBA program at Western Washington University. I have worked with this group before and am looking forward to putting together a meaningful and challenging learning experience. Knowing the group as I do, I fully expect [...]

Don’t let a bad apple spoil a good employee’s day

Filed on 24. May, 2016 in Business Toolkit, Contributors

Don’t let a bad apple spoil a good employee’s day

By Mike Cook For the Bellingham Business Journal Today I am writing about a pretty basic topic, nothing earth shattering but still worthy of review. Over the years I have been away from direct management of my own business I have taken to teaching MBA students and working as a coach for mid-size business owners. [...]

What’s the point of purpose?

Filed on 10. May, 2016 in Business Toolkit, Contributors

What’s the point of purpose?

By Mike Cook  For The Bellingham Business Journal Who among us hasn’t been there? On a given day we wake up and realize our life, our career, maybe the company we are working for, or own, has become too transactional. The creativity is minimal, the inspiration is absent, the evidence of task focus and attention [...]

Kodak, Xerox and Intel: How big, successful companies can falter

Filed on 26. Apr, 2016 in Business Toolkit, Contributors

Kodak, Xerox and Intel: How big, successful companies can falter

By Mike Cook For the Bellingham Business Journal Why do once successful companies fail? This is a question that continues to plague management analysts with no reliable answers in sight, even when some of those very companies think they’ve found an answer. In 1999 then-CEO of Intel, Andy Grove, published what has become considered by [...]

Responsibility and compliance: Two sides, different coins | Contributor

Filed on 13. May, 2014 in Contributors

Responsibility and compliance: Two sides, different coins | Contributor

By Mike Cook Courtesy to The Bellingham Business Journal  For many years I have begun all my management development initiatives with the admonition to anyone in the room that their success as a manager would have an upper limit. That limit would be determined by the cumulative emotional intelligence of whatever group of employees they [...]

Facebook marketing: It’s not what it used to be | Contributor

Filed on 07. May, 2014 in Contributors

Facebook marketing: It’s not what it used to be | Contributor

By Patti Rowlson Courtesy to The Bellingham Business Journal Did you know that today only about 6-12 percent of the people who “like” your Facebook page will see the information you post? That number is expected to decline further in the coming months unless you pay for posts to reach more people. How can that [...]

Why wait to support your employees’ development? | Contributor

Filed on 29. Apr, 2014 in Contributors

Why wait to support your employees’ development? | Contributor

By Mike Cook Courtesy to The Bellingham Business Journal Is your company designed to support its employees’ development? Before you answer the question, let me guess, your answer is going to be some variation on one of the following two themes: “Of course it is!” or “What the heck are you talking about? This is [...]

When you are the problem in your own business | Contributor

Filed on 15. Apr, 2014 in Contributors

When you are the problem in your own business | Contributor

By Mike Cook Courtesy to The Bellingham Business Journal Bringing about change in any organization or business is usually not an easy task. It is especially difficult when the leader of the organization is not able to imagine that they might be a part of the problem they are interested in solving. In my experience, [...]

When online customers knock, is anyone there? | Contributor

Filed on 09. Apr, 2014 in Contributors

When online customers knock, is anyone there? | Contributor

By Patti Rowlson Courtesy to The Bellingham Business Journal Picture this: A potential customer hears about your product or service from their friend. They Google your business name, find your company’s website and like what they see. They click the “Contact Us” tab, add their name and email address to the form on the page [...]

Avoid excuses for keeping your underperformers | Contributor

Filed on 02. Apr, 2014 in Contributors

Avoid excuses for keeping your underperformers | Contributor

By Mike Cook Courtesy to The Bellingham Business Journal Last summer my son and his wife took on a major renovation project at their home in Portland. I observed the progress of the project in Anacortes, getting weekly progress reports, photos and so forth, as events unfolded. The project was pretty large, involving the entire [...]

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IFRoZSBKb3VybmFsPC9saT48L3VsPg==