The Bellingham Business Journal
3D Corporation has announced the promotion of Jeff Delucia to Level Two Help Desk Engineer.
Delucia first joined 3D in July of 2008 as a level one help desk administrator, a position requiring high customer service and problem-solving skills. Delucia, with his customer-focused and methodical attitude, has exhibited and further-enhanced these skills to establish strong relationships with many 3D clients.
As a level two, Delucia takes on many responsibilities including making emergency service decisions as well as appropriately scheduling resources. Delucia will also become a mentor for level ones, serving as a resource for advanced problem resolution.
“Jeff’s incredible work ethic, knowledge level and will to please clients made the decision to promote him to Level 2 Help Desk Engineer very simple,” said Chris McCoy, 3D’s technical manager. “His dependability and no-nonsense attitude towards network administration make him an ideal candidate to assume this role.”
3D Corporation is a locally owned, advanced technology firm that has been providing network support to businesses in Washington State for over 20 years. For more information about 3D, call (360) 671-4906 or visit www.3dcorp.us.