Officials with the Washington Health Benefit Exchange released some statistics on first-day traffic for the state’s new online health insurance marketplace, as well as its call-in center.
The state exchange’s website, www.wahealthplanfinder.org, accumulated 170,487 page views on Tuesday, Oct. 1. By Oct. 2, officials reported 6,385 accounts had been created.
The website allows individuals, families and small businesses to shop, compare and sign up for health coverage. The site’s Oct. 1 launch was marred with technical problems. Exchange officials have taken the site offline several times to fix various issues. It was accessible as of 10:30 a.m. on Thursday, Oct. 3.
The exchange’s call center took 6,199 calls on Oct. 1. The average weight time for callers on the first day of enrollment was one minute and 13 seconds.
The exchanges, which opened in states across the country on Oct. 1, are part of the Affordable Care Act.
Some key facts, including information on deadlines and consumer protection tips, were posted on BBJToday.com on Oct. 2.