Throughout National Consumer Protection Week March 4-10, the Washington State Office of the Insurance Commissioner is offering online insurance tips.
Insurance customers seeking help can visit www.insurance.wa.gov, or visit the agency’s Facebook page. They can also call a consumer hot line at 1-800-561-6900 between 8 a.m. and 5 p.m., Monday through Friday.
According to the agency, it recently helped a Redmond consumer get a $29,000 health insurance claim paid, a Lake Stevens consumer collect an additional $2,553 on an auto claim, a Rochester consumer get a $7,574 refund on an auto warranty and a Sammamish consumer get a homeowners policy reinstated.
“Last year alone, we recovered more than $8.5 million for insurance consumers who had their claims denied or delayed,” Insurance Commissioner Mike Kreidler said, in a March 1 press release. “Nearly 500 people a month file complaints with us, but we know there are many more people who don’t know we’re here to help.”